Assistant General Manager at Khiri Travel Thailand

Title: Assistant General Manager

Reports to: General Manager

Job Description

Based at Khiri Thailand’s head office in Nonthaburi, the Assistant General Manager (AGM) in particular, will support the commercial and product aspects of the business. You’ll support an experienced team of Thai travel designers by prioritizing and dividing daily work, monitoring progress and leading larger projects. The AGM is passionate about the destination and ensures that this is reflected in the authenticity and originality of Khiri’s products for all market segments: from luxury travelers to adventure group tours on a budget. You work pro-actively with neighboring Khiri Travel countries in selling unique multi-country itineraries based on historical, cultural and natural themes, leveraging increasing infrastructural possibilities. You’ll help the team with commercial insights, and make our clients fall in love with our efficiency, creativity and punctuality. We are about long-term relations, not about short-term gains or losses. 

 

Key Responsibilities:

  • – Maximize the potential of our tour operator partners, through competent product analysis and proactive, added value communications

    – Relationship management – ensuring our tour operators partners proactively hear from Khiri Thailand and its products

  • – Manage the sales teams in delivering fast, correct and efficient communications with overseas tour operators

  • – Be aware of incoming requests, identify problems, and provide proactive direction or assist hands-on in more complicated communications

  • – Create and share product updates, webinars and other training, both internal and for the use of our clients

  • – To maximize account management, work closely with our dedicated sales office in the USA and sales reps in UK and Germany

  • – Conduct field research to help develop new products, be aware of routings, including those that link itineraries with surrounding countries

  • – Maximize agent production, by keeping itineraries both cutting edge and marketable

  • – Manage periodical projects, such as annual re-quote rounds

  • – Ensure proper usage of IT systems by the team

  • – Proactively close feedback loop from operational results to sales (and vice versa)

    – Be an ambassador for the Khiri brand and Laos as a fabulous destination for travelers of any budget
 
 

This role profile is not exhaustive; it will be subject to periodic review and may be amended from time to time to meet the needs of the business.

 

What we’re looking for:

  • – Regionally-based expatriate

  • – Bachelor degree, preferably in Tourism or Business

  • – At least 3 years work experience in related field in Southeast Asia

  • – Fluent in English, a second foreign language an advantage

  • – Proven excellence in a cross-cultural work environment

  • – Positive attitude and sincere desire to lead by supporting others

  • – Excellent communications skills

  • – Responsible team player who can also thrive working independently

 

What we offer:

  • – Full time, results oriented position. At times, deadlines and time zones may dictate outside office hours work as part of this pivotal position

    – Based at our Nonthaburi office

    – Regular travel as part of product updates (count on a trip at least once a quarter)

  • – Open-ended contract

  • – Career advancement opportunities in the Khiri Travel organization

  • – Salary range between $2400 – $2750 / month

  • – Visa & work permit

  • – Medical and disability Insurance

  • – Annual discretionary bonus

 

Please send your CV and a cover letter to [email protected], to the attention of Peter Weibel, General Manager Khiri Thailand.

Successful shortlisted candidates will be contacted for an interview, either online or in person. As a large number of applicants are expected, we will not be able to reply to individual applications.