Discovery >

The WOW Experience: Guides on a Training Mission

December 19, 2014 by Khiri Travel | Filed Under: ,

A team of our top guides in Thailand joined a training session to practice important skills such as “put the customer first.” Khiri Travel Thailand GM, Andre, wanted to inspire these valued staffers to develop the ability to really listen to guests and try to exceed the guest’s expectation of service.

Guide Training - Elite Training Day. -7 - Thailand

Trainer Bruce coached the group of travel guides to “share your passion with our guests and give them a WOW experience.” Khiri holds these training activities on a regular base to retain its top guides. The training took place earlier this week, because right now is an important time. It is peak season and high-end guest arrivals are abundant.

Guide Training - Elite Training Day. -6 - Thailand

Guides reported the training day facilitated collaboration and problem solving. “Khiri shows us how to be flexible with the clients,” added guide Peter. Guide Ving thanked our GM on behalf of all the guides: “We know of no other general manager who is so open and inspiring for communicating the company values!” GM Andre replied, “It was a perfect day!”

Latest post

Lebiz – A New Urban Chic Hotel in Phnom Penh

Khiri Travel likes the new Lebiz Hotel and Library in Phnom Penh. The whole design is ultra modern urban chic. The unique experience is enhanced by double glazing in the windows ensuring silence indoors.

Read More

Beautify Saigon – River Cleanup Event

Khiri Travel Vietnam will join ‘Beautify Saigon’ river cleanup next month to actively promote awareness of the dangers of waste pollution on the environment and the tourism industry.

Read More

Khiri Travel Experts Showcase Southeast Asia at FITUR

Award winning responsible tourism DMC invites tour operators to share its passion for discovery at booth 6A35, Hall 6.

Read More

Your Must-Try Eats in Cambodia

  There are some dishes that shouldn’t be missed when visiting the Kingdom of Cambodia. Here we list them. Fish Amok – the one everybody talks about It’s a fish mousse with coconut milk and a type of curry paste (kroeng) and numerous herbs and spices. The local version tends to be more ‘soupy’ than […]

Read More

Sign Up for Our Newletter