Laos Update and Travel Advisory for March 2020
2020 is certainly off to a challenging start with unfortunate news coming from all over the world as the pandemic runs its course. While being spared initially, Laos has confirmed its first two cases on 24th March 2020. The Lao government has taken necessary precautions to safeguard the public from the coronavirus.
As the Ministry of Health procures more test kits and medical supplies, they are following WHO recommendations and limiting large social gatherings, which will prevent community clusters from occurring. By temporarily enacting border controls with all our neighboring countries, the government will limit the movement of people and successfully practice social distancing. Medical centers are also being organized with diagnosis and treatment areas.
At Khiri Travel Laos, we have started the week, working from home. We maintain that the safety and wellbeing of our staff and guests is the number one priority: Khiri Laos hopes that everyone is also staying safe with their loved ones. Being a small team, we are flexible and working separately has not been very difficult. For clients, agents, or vendors that would like updates on Laos, we can all easily be reached through Skype or email.
Our main focus is still offering the best service to our clients and partners. As we do not have any clients in-country at the moment, Khiri Laos is proud to say that we have assisted all of our 24 clients back home safe during the last month. People say that we see a person’s true character in moments of crisis and find out who their true friends and allies are. We have to say that our team has been overwhelmed by the support, patience, and understanding from our suppliers. Khiri Laos has been in constant communication with everyone to minimize all cancelations fees: they have been amazing by accommodating our clients with few or no fees.
As the situation improves globally, Khiri Travel Laos Team will start working on more flexible and customizable itineraries. Being limited only by their imagination, we want clients to go wild and create unforgettable journeys in the natural wonderland of Laos. As we prepare to welcome our clients once again, we are currently planning next season’s rates. Doing our part and helping with the recovery of the Laos travel and hospitality industry, Khiri Laos will be offering bigger deals and promotions.
Internally, our IT department is busy upgrading our databases and online portals. Making full use of the downtime, we will have training workshops on communication and sustainable tourism within our team. We also have not forgotten about our CSR and community outreach projects: those will also resume once things return to normal.
Our spirits are still high in Laos. Being a tight-knit team gives us the confidence to stay strong and look out for one another. Together, we know we will get through this predicament and come out better and stronger.