Discovery >

The Spotlight On: Mr. Artana Tries to Anticipate Expectations

February 4, 2015 by Khiri Travel | Filed Under: , , ,

Every month we put the spotlight on one of the key players who make it happen for your privileged clients. This month, get to know Artana, travel guide for Indonesia.Spotlight On - thing to do with tour guide, Indonesia

Who is Artana?

I am 46 years old and I live in Mataram, Lombok, with my family. I am bilingual in English and Indonesian (Bahasa Indonesia). I like to visit Bali and Java but I still prefer the food in Lombok such as my favorite: taliwang, grilled chicken with a spicy sauce of garlic, chili and shrimp paste.

What is your job with Khiri Travel?

I am a tour guide and tour leader for group travel in Indonesia. I like to entertain people and talk to people with different character and background than my own. I came to Khiri Travel when they started in Indonesia. I work mostly with European clients who are friendly, polite and have high expectations.

How do you normally work?

I like to make sure to give clients a thorough briefing with the most up to date information. We try to anticipate and exceed our customer’s expectations with good communication and excellent service. For VIP guests, or honeymooners, we greet them at the airport with a garland of flowers for example.

How do you handle guiding tours for families with children?

I don’t prepare differently for these tours but try to be a bit more entertaining with the children such as telling them funny stories and giving them time to play on the beach. And we try to remind them about dangerous things.

For more information on Artana or our travel guides in Indonesia, please contact us via the form below.

Latest post

Beach Safari in Muang Shwe Lay

Khiri Myanmar’s new overnight excursion which includes a stay with a local family in Rakhine State has been launched very successfully with fantastic feedback from our clients

Read More

Affordable Green Season Myanmar: Yes We Have Rooms

Khiri Travel Myanmar has put together a promotional tour, which offers reduced rates for a luxury trip through Myanmar with visits to Bagan and Inle Lake and a long stay at pristine Ngapali Beach.

Read More

Waisak: A Holy Circuit of Three Borobudur Temples

Every year, Buddhists around the world celebrate Waisak (or Vesak) as the holiest day on the calendar. It marks Buddha’s birth, his enlightenment, and his attainment of nirvana all in one celebration.

Read More

Family Time for Khmer New Year Festival

Cambodians love their New Year celebrations. Bunseun You from Khiri Travel Siem Reap shares with us about his family traditions and celebrations during this special time of year.

Read More

Subscribe to our newsletter

Our B2B newsletters are for industry professionals




*We’ll never share your email address and you can opt out at any time.