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Reservations Executive at Khiri Travel Thailand

September 26, 2017 by Khiri Travel | Filed Under: ,

Khiri Travel 2


Overall Departmental Goals:

To ensure the highest attention to detail, administrative and reporting accuracy and complete and flexible support in ensuring all facets of a reservation are handled. Be a champion in the triple bottom-line.

Specific Purpose and Scope of Work:

To accurately and in a timely manner receive, create and confirm booking requests for services required by our internal and external clients.

Base Office: At the Khiri Travel office in Nonthaburi, greater Bangkok, Thailand.

990 Carrers

Job Responsibilities:

  • Make arrangements for transportation, hotel accommodation, car rentals, tours, trains, ferries, recreational activities etc.
  • To provide effective and timely delivery of travel arrangements with local service providers as requested by Khiri clients (agents and individuals).
  • To coordinate travel arrangements where necessary with other Khiri Branch and Country offices.
  • Revert proactively to the Sales team and to other Khiri departments deemed as necessary on the feasibility of trip requests.
  • Nurture excellent relations with local service providers, other Khiri entities and with clients when necessary.
  • Assist with reservations and operations needing special care or when required.
  • Ensure that all information pertaining to a trip is provided to the client in a timely and professional manner.
  • Advise on weather conditions, restaurants, tourist attractions, local festivals etc.
  • Provide information on customs and immigration regulations, papers, passports, vaccinations, exchange rates etc. to international travellers.
  • Administrative support. Issue, gather and prepare all documents required such as tickets, vouchers as needed.
  • Provide feedback on service providers to the Product team when quality of service-by-service provider/s is compromised, delayed or below Khiri standard.
  • Ad hoc visits to inspect restaurants and hotels to evaluate the comfort, cleanliness, safety and customer satisfaction.
  • Ad hoc tasks as needed and requested by the company, always with a smile.

Qualifications, Skills & Experience

  • Thai national (male or female)
  • Aged 20‐35 years
  • Bachelor degree or previous successful experience in Tourism or Hospitality is preferred but not essential
  • A minimum of three years in a similar position in the travel & tourism industry
  • Strategic thinker with a creative flair and an ability to generate/develop fresh ideas
  • Excellent in English communications
  • A thorough understanding of the tourism industry
  • Thorough planner of what needs the be done when + action oriented leader
  • Ability to build and maintain a good social business network.
  • Good organizational and time management skills.
  • Energetic and proactive.
  • Great team player and able to work as an individual.
  • Able to work under pressure.
  • Excellent attention to details.
  • Proficient with office systems used (Jambix, Outlook, Gmail, Google+, Word, Excel)


By sending your resume and letter of motivation to [email protected].

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