The Spotlight On: Nina and the Power of Positive Attitude
Every month we put the spotlight on one of the key players who make it happen for your privileged clients. This month, get to know Nweni Thein (Nina), and her optimistic attitude for life.
Who is Nweni Thein?
My name is Nweni Thein. My nickname is Nina. I live in Yangon and am 29 years old. My favorite Myanmar food is Mohinga, a traditional soup for breakfast with noodles, fish and eggs. I am inspired by my country’s famous destination in Bagan with its countless temples and pagodas on the banks of the Ayeyarwaddy River. Since I travel a lot, I call my family every day when I am traveling with my guests. When I have free time I like to relax by reading and watching TV.
What is your position with Khiri Travel?
I am English speaking tour guide since 2011. My native language is Myanma and I also speak German and Italian. I always wanted to get to know different people from different backgrounds to learn more about other countries. In Myanmar, I like to show them unknown places that are not to be found on other itineraries, and my clients like it a lot. And the income as a tour guide is much better than elsewhere.
What defines Khiri Travel clients?
They are always nice and friendly and curious about Myanmar. I always like to have an optimistic attitude towards life so my clients respond to me very positively and we get along very well. Mostly my clients are very much interested in culture and customs of Myanmar people. I am happy to answer their questions and to share my knowledge with them.
How do you work with travelers?
Soon after we met for the first time I try to understand what they expect and what they need by starting a conversation and introducing myself – just to break the ice and to get some personal exchange started. Once I had a group of three ladies from the United States and we spent a great time together. Afterwards, they wrote in their feedback that I was like a “super mom” taking care of all of their needs. The way to exceed clients’ expectations is to read their wishes in their eyes and then provide that for them.
Our blessing ceremony with monks is some special treatment I reserve for VIPs and honeymooners. The setting at the beautiful pagoda is a memorable experience and they love it so much.
What are new travel destinations in Myanmar to look out for?
The undeveloped coastline of southern Myanmar, the Myeik Archipelago and its countless islands has perfect diving and snorkeling trips embedded in a beautiful landscape.