Just wanted to give you some feed back on the holiday you so kindly organised for is last month.
We were so pleased with the whole holiday and it is one of our best experiences, largely because of the beauty of your country and the kindness of the Lao people.
We were pleased with the condition of the minibus you provided for us and the excellent driver Mr Don, who was always polite and smiling.
Sunny the guide was excellent and gave us the right amount of information and more when we asked questions. He has a great understanding of the people and the problems they face which interested us.He would be a good person to have regularly on your team.
The accomodation was good mostly.The room at Luang Prabang was not of the standard we expected, rather small and dark and when we asked to change there was no possibility because of Chinese new year, but on our return we had a much better room.All the staff at that hotel were most helpful though. At Nong Kiauw the hotel was in a beautiful location and was very asthetic but as far as we were concerned had some draw backs, the worst of which was the showers were COLD! In spite of asking for help we were unable to get a good temperature. The bathrooms were also open plan which is not some thing I had met before, or wish to again. Apart from that the owners and local staff were extremely helpful and the food was delicious. On balance I would go there again but the shower problem needs addressing.
Our guide from Luang Prabang was good but had limited English, however he was very willing.He also reorganised a couple of days for us as we were tired without problems. Our final guide who took us trecking was excellent.That experience was one to remember as he made it easy for us to enjoy the countryside, the birds, and the people in the village.
One more thing which would have made the holiday slightly easier for us would have been to fly direct to Bangkok from Luang Brabang but by the time we realised this we had booked our international flights. In any case we would not have met Phansee and his beautiful wife before flying out of the country.A lovely gesture which touched us greatly. WE are still raving about the time in Laos and would have no hesitation in recommending Teamworkz to our friends and family.
Thank you so much for all your efforts on our behalf.